January 18, 2008

Virtual Reference through askON

What to do when Google doesn’t cut it By: Kathleen Lau, Computer World Canada (Jan 18)

Ask Ontario (http://www.askon.ca/) is an online research service that is manned by librarians there to deliver virtual reference through several public libraries and post-secondary schools.

From the article:

"A free service that lets Ontarians engage in a real-time chat over the Web with a librarian on a number of research topics could be useful to IT professionals seeking a more targeted virtual search approach, said the initiative’s project manager.

askON’s Virginia Roy said the initiative is designed to grant equity of information access to all areas of the province.

The service, managed by Ask Ontario (which is a project by Knowledge Ontario), launched its first phase last week across 10 public library systems and seven post-secondary libraries in the province. "

Posted by Gwen at January 18, 2008 03:46 PM