Ten Things You Need to Know About Twitter by Nancy Davis Kno, Information Today (June) via Allbusiness.com
+ Who uses
+ What you can find
+ Why are people using it
+ What do the fail whale and other twitter codes mean
+ How is Twitter different from social networks
+ What applications exist to leverage Twitter
+ Does Twitter make money
+ How do I decide who to follow on Twitter
+ Why is Twitter making Facebook nervous
+ What about compliance