Jack Kapica commented on the new portal sites for Rogers and Sympatico users in What's behind Roghoo and Sympasoft? Globe and Mail (Aug 25) He has several reasons to grumble. For example, both have become more American in content through Sympatico's partnership with MSN, and Rogers with Yahoo. Both are less than fully honest with their customers about services and intentions. Sympatico is IE-centric - thanks to the MSN partnership.
There has veen at least one response. Gary Anderson of Bell Canada answered with Here's what's behind Sympasoft... (Sept 8) in which he claimed Sympatico has a "wealth" of Canadian sources and listed the Globe and Mail. Where exactly is that? Not on the content listing I see.
Kapica is right to talk about "missteps, crossed wires and poor PR".